Back to top

Delivery Terms

Shipment by post on the island and neighbouring islands is FREE.

Collection (for items more than Rs 3000) is FREE at designated pick-up points which are usually shopping malls.

Packages are generally posted the next day if not on the day, after receipt of payment.

Orders are posted every day except Sunday.

Local – Mauritius, Reunion, Rodrigues, Seychelles, and Agalega islands:

By Mauritius post:

  1. Standard Shipping charge: FREE; Average time it can take: 3-5 working days.
  2. Express delivery / Next day delivery will cost an additional MUR 30.


Express delivery can either be on the next day or it can take a minimum of 2 days time, depending on when you made the order. Public holidays and weekends will add to the delivery time. Also, orders placed after noon will be posted the next day. If for example your order was made before 11 am in the morning then you can get next-day delivery at your door given that it is not a weekend or public holiday.

International Shipment – worldwide:

Mauritius Post: USD 20 (estimated) ; Time taken: 7 – 10 working days

Standard DHL: Shipping charge: USD 45 (estimated) ; Time taken: 7 – 10 working days.


Collection at 4 pick up points:

List of Pick up points by set days and times:

Location Day Time
Rose Belle – Plaisance Mall Weekdays


13:00 to 14:00

9:15 to 11:30

Curepipe – Manhattan Wednesday 12:00 to 13:00
Ebene – Intermart Sunday 16:00
La City Trianon Sunday 15:45
Bagatelle Sunday 16:15

You will be reminded of the pick up date and time on the day by text message.

Important note:

  • You are required to respect the date and time of collection.
  • You need to present your ID card and have the required amount of money to hand over.
  • You have to pay to get your parcel.
  • We will provide you with a receipt that your parcel has been collected.
  • In case you won’t be able to pick up your parcel, someone else can, but we will need you to provide the person’s name and phone number at least 2.5 hours before your chosen date and time. That person need to present his / her ID card as per normal collection procedure.
  • If you can’t make it on the day for any reason, you are required to inform us at least 2.5 hrs before so we can choose an alternative method of delivery for you.
  • All products are thoroughly checked before delivery to ensure you get the best and high quality items.