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Delivery Terms

Shipment and Collection are FREE local services in Mauritius.

Packages are generally posted the next day if not on the day, after receipt of payment.

Orders are posted everyday except Sunday.

Shipping Options are either by Post or Collection

Local: Mauritius, Rodrigues and Agalega islands:

By Mauritius post:

  1. Standard Shipping charge: FREE ; Average time it can take: 3-4 working days.
  2. Express delivery / Next day delivery will cost around Rs 50.

International Shipment: Chargeable 

Mauritius Post: USD 20 (estimated) ; Time taken: 7 – 10 working days

Standard DHL: Shipping charge: USD 45 (estimated) ; Time taken: 7 – 10 working days

Next day DHL: Please contact our customer service team for more information as it depends on the number of items, dimension and weight of parcel to give you the correct charge.

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Collection at 6 pick up points:

List of Pick up points by set days and times:

Location Day Time
Rose Belle – Plaisance Mall Tuesday 12:00 to 13:00
Curepipe – Manhattan Tuesday 12:00 to 13:00
Ebene – Intermart Thursday 12:00 to 13:00
Friday 12:30 to 13:30
La City – Trianon Thursday 12:00 to 13:00
Friday 12:30 to 13:30
Jumbo – Phoenix Thursday 12:00 to 13:00
Saturday 12:30 to 13:30
Bagatelle Saturday 12:30 to 13:30

You will be reminded of the pick up date and time on the day by text message.

Important note:

  • You are required to respect the date and time of collection.
  • You need to present your ID card and have the required amount of money to hand over.
  • You have to pay to get your parcel.
  • We will provide you with a receipt that your parcel has been collected.
  • In case you won’t be able to pick up your parcel, someone else can, but we will need you to provide the person’s name and phone number at least 2.5 hours before your chosen date and time. That person need to present his / her ID card as per normal collection procedure.
  • If you can’t make it on the day for any reason, you are required to inform us at least 2.5 hrs before so we can choose an alternative method of delivery for you.
  • All products are thoroughly checked before delivery to ensure you get the best and high quality items.