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Delivery Terms

Shipment by post on the island and neighbouring islands is FREE.

Collection is FREE for big items like dresses in Mauritius. Other items like accessories are usually shipped by post.

International shipment is FREE only for our designer dresses. Use code SHIPFREE at checkout.

Packages are generally posted the next day if not on the day, after receipt of payment.

Orders are posted everyday except Sunday.

Local – Mauritius, Reunion, Rodrigues, Seychelles and Agalega islands:

By Mauritius post:

  1. Standard Shipping charge: FREE; Average time it can take: 3-5 working days.
  2. Express delivery / Next day delivery will cost around Rs 80.

By DHL:

Express delivery can either be next day or can take a minumum of 2 days time  depending on when you made the order, public holidays and weekends. If for example your order was made before 11am in the morning then you can get next day delivery at your door.

International Shipment – worldwide:

FREE for designer dresses by using code SHIPFREE at checkeout. Everything else is Chargeable.

Mauritius Post: USD 20 (estimated) ; Time taken: 7 – 10 working days

Standard DHL: Shipping charge: USD 45 (estimated) ; Time taken: 7 – 10 working days.

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Collection at 6 pick up points:

List of Pick up points by set days and times:

Location Day Time
Rose Belle – Plaisance Mall Weekdays

Saturday

13:00 to 14:00

9:15 to 11:30

Curepipe – Manhattan Wednesday 12:00 to 13:00
Ebene – Intermart Sunday 12:50
Sunday 15:30
La City Trianon Sunday 12.50
Sunday 13:45
Sunday 14:15, 14:30
Sunday 15:45
Bagatelle Sunday 15:50

You will be reminded of the pick up date and time on the day by text message.

Important note:

  • You are required to respect the date and time of collection.
  • You need to present your ID card and have the required amount of money to hand over.
  • You have to pay to get your parcel.
  • We will provide you with a receipt that your parcel has been collected.
  • In case you won’t be able to pick up your parcel, someone else can, but we will need you to provide the person’s name and phone number at least 2.5 hours before your chosen date and time. That person need to present his / her ID card as per normal collection procedure.
  • If you can’t make it on the day for any reason, you are required to inform us at least 2.5 hrs before so we can choose an alternative method of delivery for you.
  • All products are thoroughly checked before delivery to ensure you get the best and high quality items.